99bitPrivacy Policy of

1. Introduction & Scope

99bit (referred to as "we", "us", or "the platform") takes your privacy seriously. This Privacy Policy explains how 99bit collects your personal information, why we collect it, how we use it, and the measures we take to keep it secure.

This policy applies to all users of 99bit's website, mobile app, and other digital services. By using our services, you consent to this Privacy Policy.

99bit believes data protection is not a formality — it is the foundation of trust between us and our users. We follow international data protection standards and remain vigilant in safeguarding your privacy at all times.

2. Information We Collect

99bit may collect your information in several ways. Below is a breakdown of the types of data we collect:

We may collect this information directly from you (at registration), automatically (during your use of the site), and from third parties (such as payment gateways or identity verification services).

3. How Your Information Is Used

99bit uses your personal information only for specific, legitimate purposes. The reasons we process your data include:

• Account Management: Completing the registration process, verifying your identity, and securing your account.
• Payment Processing: Securely processing deposit and withdrawal requests and maintaining records of financial transactions.
• Service Improvement: Analysing your usage patterns to improve the platform experience and introduce new games or features.
• Customer Support: To resolve your issues and respond to your questions.
• Security & Fraud Prevention: Detecting and preventing unauthorized access, money laundering, or bonus abuse.
• Responsible Gaming: Identifying unusual gaming behavior to offer you timely support.
• Marketing & Promotions: Keeping you informed about relevant offers and promotions (with your consent).
• Legal Compliance: Complying with applicable laws and regulations, and meeting the requirements of regulatory authorities.

4. Data Sharing & Third Parties

99bit does not generally share your personal information with third parties. However, sharing may occur in the following limited circumstances:

• Service Provider: Payment gateways, KYC verification providers, and technology infrastructure partners — all of whom act solely on our instructions and may not use your data for their own purposes.
• Game Providers: Third-party game software providers may receive gameplay history data, but no personally identifiable information.
• For Legal Reasons: We may be required to disclose information in response to a court order, government directive, or lawful request from a law enforcement authority.
• Anti-Money Laundering: Relevant information may be shared with regulatory authorities to prevent financial crime.
• Business Changes: In the event of a company merger or acquisition, data may be transferred, but the terms of this policy will continue to apply.

Before sharing data with any third party, we ensure they provide the same standard of privacy protection and are bound by legal agreements.

5. Cookies & Tracking Technologies

99bit uses cookies and similar technologies to enhance your experience and ensure the platform functions properly. Cookies are small data files stored in your browser.

• Essential Cookies: To maintain login sessions and ensure security. Without these, the site will not function properly.
• Functional Cookies: To remember your language preference, theme settings, and other personalized choices.
• Analytics Cookies: To understand which parts of the site are used most. This information is collected anonymously.
• Security Cookies: To detect fraud and prevent unauthorised access.

6. Data Security Measures

99bit has implemented industry-standard technical and organizational measures to protect your personal information:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is protected by 256-bit SSL encryption.
• AES-256 Data Storage: Stored personal data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): 2FA can be enabled on your account as an additional layer of login security.
• Regular Security Audits: Regular security audits are conducted by independent third-party experts.
• Access Controls: Only authorised staff may access your personal data, and all access is logged.
• Data Backup: Regular secure backups ensure your data is never lost due to technical issues.

Please note that no data transmission over the internet is completely secure. While we take every possible measure to protect your information, we cannot guarantee 100% security. You are also responsible for keeping your password confidential and reporting any suspicious activity to us.

7. Your Data Rights

As a 99bit user, you have the following rights over your personal information:

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days. Please note that certain data may not be deletable due to legal obligations.

8. Data Retention

99bit does not retain your data indefinitely. Specific retention periods apply to each type of information:

• Account Information: For the duration your account is active and up to 5 years after closure (as required by law).
• Financial Transaction Records: Retained for a minimum of 5–7 years in accordance with financial regulatory requirements.
• KYC Documents: May be retained for up to 5 years after account closure.
• Communication Records: Support tickets and chat logs are retained for a maximum of 2 years.
• Marketing Consent: Once you withdraw consent, we will stop using your information for marketing purposes immediately.

After the designated period, your data is permanently deleted or anonymised so that you can no longer be identified.

9. Children's Privacy Protection

99bit strictly does not provide services to anyone under the age of 18. Our platform is intended exclusively for adults. Under this policy:

• Age is verified at registration, and users under 18 are not permitted to register.
• If we become aware that any data belonging to a minor has been collected, it will be deleted immediately.
• The associated account will be immediately suspended and all balances may be forfeited.
• Parents are advised to use parental control tools to prevent minors from accessing this site.

10. Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our data protection team:

• Email: [email protected]
• Live Chat: Available on-site 24/7
• Response Time: 48 hours for general requests, 30 business days for data rights requests

We take all privacy-related concerns seriously and always strive to respond in a helpful and transparent manner.